Last Updated: February 2, 2025
These Terms and Conditions (“Terms”) govern your use of the website (“Website”) and the services (“Services”) provided by Cherished Angels Care Services (“we,” “us,” or “our”). By accessing or using our Website or Services, you agree to comply with these Terms. If you do not agree to these Terms, please do not use the Website or our Services.
1. Introduction
Cherished Angels Care Services is committed to providing professional, compassionate care services in accordance with UK regulations and standards. These Terms outline the rules and guidelines for using our Website and Services. We may update these Terms from time to time, and any changes will be posted on this page with an updated “Last Updated” date.
2. Services Provided
We offer a range of personal care and support services tailored to the needs of individuals, including but not limited to:
- Personal care and support
- Palliative care
- Learning disabilities support
- Companionship services
The details of these services are provided on our Website, and you may contact us directly for further information.
3. Eligibility
By using our Website and Services, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract. If you are using our services on behalf of someone else, you confirm that you are authorized to act on their behalf.
4. User Account Registration
To access certain features of the Website or Services, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information and to update your details if they change. You are responsible for keeping your login information confidential and for all activities that occur under your account.
5. Use of the Website
You agree to use the Website for lawful purposes only. You must not use the Website in any way that may:
- Violate any applicable local, national, or international law or regulation
- Infringe upon our intellectual property rights or the rights of others
- Transmit harmful or unlawful content, such as viruses, malware, or other malicious code
- Interfere with or disrupt the functionality of the Website
6. Intellectual Property
All content, including but not limited to text, graphics, logos, images, and software, on the Website is owned by Cherished Angels Care Services or our licensors and is protected by UK and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Website without our prior written consent.
7. Payment and Billing
If you use our Services, you agree to pay the applicable fees as described during the booking or consultation process. All payments for Services will be processed in accordance with the payment method you choose. We reserve the right to modify our prices at any time, but any price changes will be communicated to you in advance.
8. Cancellation and Termination
- Cancellation by You: You may cancel your service booking or consultation at any time, but please refer to our cancellation policy for any applicable fees or notice requirements.
- Cancellation by Us: We reserve the right to cancel or suspend your access to the Website or Services if you breach these Terms or for any other reason we deem appropriate. In such cases, we will notify you as soon as possible.
9. Privacy and Data Protection
Your use of the Website and Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. We are committed to complying with the UK’s data protection laws, including the General Data Protection Regulation (GDPR).
By using the Website and Services, you consent to the collection and use of your personal data as described in the Privacy Policy.
10. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Cherished Angels Care Services. We are not responsible for the content or practices of third-party sites, and you access them at your own risk. We encourage you to review the privacy policies and terms of any third-party websites.
11. Limitation of Liability
To the fullest extent permitted by law, Cherished Angels Care Services shall not be liable for any loss, damage, or injury (whether direct, indirect, or consequential) arising out of your use of the Website or Services. This includes, but is not limited to, any errors, omissions, or interruptions in the availability of the Website or Services.
12. Indemnity
You agree to indemnify, defend, and hold harmless Cherished Angels Care Services, its employees, agents, and affiliates, from and against any claims, losses, damages, liabilities, and expenses arising out of your breach of these Terms or your use of the Website and Services.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page with an updated “Last Updated” date. We recommend that you review these Terms regularly to stay informed about how we govern your use of the Website and Services.
16. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Cherished Angels Care Services
Email: info@cherishedangelscare.org.uk
Phone: +44 (020) 3865 2738
Address: 292-294 Plashet Grove, Eastham, London, E6 1DQ